🔌 Reply bots

Replies answered with your own data.

"Is my appointment still on?" "Can we move the showing to Saturday?" "How many shares do I own?" Our AI can't know that — your system can. Connect your own reply bot to your line and it answers every text from your database, booking system or spreadsheet.

✓ Works on iMessage & SMS  ·  ✓ Photos & voice memos too  ·  ✓ You see every conversation in your Inbox
Hi Jane, your cleaning is Tue Jan 6 at 1:00pm with Dr. Patel 🦷 Reply Y to confirm or R to reschedule.
R — can I do Thursday?
Thursday I have 10:30am or 3:15pm. Which works?
3:15
Done ✅ You're moved to Thu Jan 8 at 3:15pm. See you then!

What a reply bot does

The same automation your dentist and your realtor use — on blue bubbles.

📅

Confirm & reschedule

Appointment reminders with "Reply Y to confirm, R to reschedule" — the answer updates your calendar or booking system directly.

🏡

Showings & bookings

Confirm, decline or move a showing, and notify everyone involved the moment the client replies.

👤

Account questions

"What's my balance?" "When does my order ship?" "How many shares do I have?" — answered from that customer's own record.

How it works

1️⃣

A text comes in

We POST it to your bot within seconds — who sent it, the message, any photo or voice memo, and that contact's columns from your list.

2️⃣

Your bot looks it up

It finds the customer in your data and writes the answer — with your own AI account or ours.

3️⃣

The answer goes out

Through our send API, from the same number the conversation is on. You watch it all in your Inbox and can jump in anytime.

Three ways to get one

Every option needs a sending line. Prices are one-time setup — no demo call required to see them.

Build it yourself

Free with any line
Get the prompt
Done for you

Simple bot

$299 one-time setup
  • Answers from your FAQ & business info
  • Plus your customer spreadsheet (CSV / Google Sheet)
  • We set it up, test it with you, and connect it
Request a simple bot

Live-connected bot

$499+ one-time setup
  • Plugged into your real database or booking system
  • Confirm / reschedule / cancel writes back live
  • Quoted upfront after we see your system
Request a live bot

Whose AI writes the answers? By default your own Claude account — you pay the AI company directly, usually pennies per reply, and nothing extra to us. Rather not deal with it? We run it on our managed AI for +$49/line/mo (the same price as our Inbound AI).
Where does it run? On your own website or server. No website? We can host it for you.

Build it yourself in an afternoon

Paste this into Claude, ChatGPT or your developer's chat. Fill in the [brackets].

I use iBlueText (https://ibluetext.com) to text my customers by iMessage and SMS. Build me a reply bot on my website that:
1. Receives every incoming text from iBlueText's webhook (docs: https://ibluetext.com/docs/#webhooks). Verify the ?key= secret in the URL, answer HTTP 200 right away, and ignore duplicate message_id values.
2. Looks up the texter by phone number (the "from" field) in my customer data: [describe it — e.g. my appointments database / a spreadsheet / my booking system].
3. Writes a short, friendly answer using that data and my business info: [paste your FAQ, hours, policies].
4. Sends the answer back with POST https://ibluetext.com/api/v1/send (Authorization: Bearer MY_IBLUETEXT_API_KEY, JSON {"to": from, "body": answer}).
5. Hands off to me (no reply, plus an email alert) when it isn't sure, and never answers "message.optout" events.
Keep my API key in server config, never in the page. When the bot is live, connect it yourself with my API key: GET https://ibluetext.com/api/v1/webhooks for my signing secret and line IDs (verify X-IBT-Signature with it), then POST https://ibluetext.com/api/v1/webhooks with {"url": <the bot's webhook URL>, "lines": "account", "replies_handled_by_webhook": true, "test": true} (docs: https://ibluetext.com/docs/#webhooks-api). Don't reply to message.test events.
  1. Create an API key in Settings → API keys and give it to your AI assistant or bot (server config only). That's the only thing you hand over.
  2. Your AI connects itself: with that key it reads your signing secret and lines and saves its webhook URL (how) — no logins shared.
  3. Prefer to do it by hand? Copy the signing secret from Settings → Webhook, paste your bot's URL there (or per line on Lines → Reply webhook), tick Replies handled by my webhook and press Send test.
  4. Text your line from your own phone and watch the answer come back.

Let your texts answer themselves.

Confirmations, reschedules and account questions — handled from your own data, on blue bubbles.

Start free